Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank

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Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank

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The third Canadian edition of Fulton-Calkins/Blaney’s The Administrative Professional is designed to support students as they develop the knowledge and skills necessary to be competitive and successful in today’s office environments. Informed by industry standards, this resource helps students develop a broad range of key skills from areas including human relations, communication, and critical-thinking, all outlined in Employability Skills 2000+. The learning outcomes, @Work boxed features, and end-of-chapter activities are explicitly tied to these essential employability skills, so instructors can certify that their students have met national standards. MindTap is now available for Fulton-Calkins/Blaney. MindTap is a personalized teaching experience and fully online learning solution that combines learning tools including readings, multimedia, activities and assessments into a learning path that guides the student through the curriculum. MindTap for Fulton-Calkins/Blaney will come complete with simulations, video assessments, and interviews with Canadian administrative professionals. Practical assignments round out the MindTap experience, featuring common digital tools that students would be expected to use as they transition to their roles as administrative professionals, including Camtasia, Skype, PowerPoint, Google Docs and more. Finally, fulfilling the expectations of employers, students also develop an e-portfolio by completing end-of-chapter workplace skill-building projects in the text and skill-building activities in MindTap. Students have the option of uploading these completed projects to a Website where they can easily be maintained and kept up to date for use within a job search.

Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank

Administrative Professional Procedures and Skills Canadian 3rd Edition Fulton Calkins Test Bank

Table of contents:

PART 1 • THE WORKPLACE AND YOU

CHAPTER 1: Entering the Workforce and Becoming a Professional

CHAPTER 2: Managing and Organizing Yourself, Your Time, and Your Workspace

CHAPTER 3: Working Ethically

CHAPTER 4: Mastering Technology

PART 2 • COMMUNICATION—THE KEY TO YOUR SUCCESS

CHAPTER 5: Improving Communication Skills

CHAPTER 6: Creating and Preparing Business Documents

CHAPTER 7: Developing Effective Presentations

PART 3 • ADMINISTRATIVE SUPPORT—YOUR RESPONSIBILITIES

Professional Profile: Corina Osborne

CHAPTER 8: Using Telecommunicationsand Workplace Collaboration Tools

CHAPTER 9: Handling Mail and Using Reprographic Equipment

CHAPTER 10: Maintaining Financial Records

CHAPTER 11: Managing Physical and Electronic Records

CHAPTER 12: Developing Customer Focus

CHAPTER 13: Planning and Organizing Meetings and Other Events

CHAPTER14: Arranging Business Travel

PART 4 • PLANNING FOR YOUR FUTURE

CHAPTER 15: Seeking Employment

CHAPTER 16: Becoming a Virtual Assistant

CHAPTER 17: Leading with Confidence

Product Details

Language: English
ISBN-10: 0176532064
ISBN-13: 978-0176532062
ISBN-13: 9780176532062

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